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About Us
Travelers offers a wide variety of property and casualty insurance and surety products and services to businesses, organizations and individuals in the United States and in selected international markets. In addition, the company can meet insurance needs in more than 90 countries worldwide through our network of insurers. Products are distributed primarily through independent insurance agents and brokers. Our success is built upon our ability to provide innovative insurance and risk protection products and services in-synch with our customers' needs.

Personal Insurance offers a broad array of property and casualty insurance products for individuals. Products include automobile, homeowners, umbrella, condominium, tenant, flood, identity theft, valuable items, boat and yacht and wedding coverages.


Business Insurance offers a broad array of property and casualty insurance products and services to its clients, which range from small "main street" businesses to Fortune® 100 corporations. Business Insurance is organized into marketing and underwriting groups focused on particular markets, industries or product lines.


Financial, Professional & International Insurance includes the Bond & Financial Products business as well as International and Lloyd's businesses. Bond & Financial Products provides surety, management liability, professional liability and crime coverages, primarily to U.S.-based businesses. Property and casualty products are marketed on an international basis through operations in the United Kingdom, Republic of Ireland and Canada and at Lloyd's of London.


Our focus is on helping our customers manage risk before a claim occurs -- and responding with speed, professionalism and compassion when claims do happen. We have 13,000 trained Claim professionals located in 30 Claim field offices serving every state, as well as a self-contained dedicated Catastrophe Response Team that can move into a disaster area within hours. Our customers can report claims 24 hours a day, 7 days a week, 365 days a year

For complaints, please contact:
Travelers
Attn: Consumer Affairs
One Tower Square, 5MS
Hartford, CT 06183


For investor relations, please contact:
Travelers
Attn: Shareholder Services
One Tower Square, 6PB
Hartford, CT 06183


For mailing payments, please contact:
Travelers
Attn: Remittance Center
One Tower Square, PLPBA
Hartford, CT 06183

Source : http://www.travelers.com/